We want to be an inclusive community. As long as people participate within the community guidelines, we welcome them. As with all moderated communities however, difficult choices must be made occasionally to ensure the ongoing effectiveness and health of the site. Legally speaking, we do reserve the right to deny access to individuals whom the site moderators deem to be counter to the interest of the community. We will exercise this right sparingly.

Often constructive criticism is essential for the health of an online community. We want open discussions. When criticisms go beyond the boundaries of being constructive and linger in the realm of flames, vents, and personal attacks, the moderators may deem it necessary to conclude the debate. In addition, there will be a "zero tolerance" policy for content that crosses the boundaries into illegal, libelous, and other forms of destructive content.

MaplePrimes was the name that was used for our exclusive access site for our Extended Maintenance Program (EMP) sites. Maplesoft has launched a new program for maintenance – the Elite Maintenance Program. The EMP program will soon be launching a new website within maplesoft.com that will replace the old MaplePrimes, but also will bring more benefits. The name MaplePrimes is now used for Maplesoft's band new user community. The new MaplePrimes will help to serve more Maple users. It allows all users, including those who are not EMP customers to interact together and get even more out of their use of Maple. MaplePrimes is a web community dedicated to sharing experiences, techniques, and opinions about Maple and related products, as well as general interest topics in math and computing. Using the framework of blogs, forums, and an open editorial policy, it provides a vehicle for enthusiasts to present their thoughts, and for inquiring minds to get answers.

Anything officially sanctioned or funded by a corporation can be interpreted as a marketing ploy. Yes Maplesoft genuinely hopes that MaplePrimes is a positive influence on the market and that people will learn more and continue to support the Maplesoft business as a consequence of their experiences on this site. However, we have taken great pains to establish suitable distance from corporate policies and the editorial elements of the site. Our goal is to establish a truly community-driven site. However at the outset, in order to achieve critical mass of participants, MaplePrimes will initially have greater direct participation by Maplesoft staff.

It is moderated and in some sense all forms of content moderation is some form of censorship. Our moderation policies, however, embody the spirit of open collaboration and we will try our best to allow open discussion while limiting illegal, disrespectful, overly inflammatory, and clearly unconstructive content. Initially, moderation will be performed by Maplesoft though the intent is to migrate towards a community-moderating concept. In general, however, we will not establish an unmoderated community. There are already good alternatives for that within the newsgroups and other discussion groups.