I notice that when I enter ?convert or ?convertininto the maple prompt, the help window opens once and then ceases to function.

Update. It seems that the problem is not restricted to a specific command, this occurs for any command. To replicate, open help using F1, exit maple help, then open help again using F1. Maple help won't open again. I have to do a hard exit to get it to work again.

Platform details:

I would like to factor an algebraic expression that contains exponentials.
Maple spits it back unfactored. Did I enter it wrong?

factor(exp(4*y) + 2*exp(2*y) + 1);

alternatingseries.mw
I have a double about this alternating series.
According to maple this series converges:

evalf(sum((-1)^(n+1)*(ln(n)/n+1),n=1..infinity))
                          0.3401310963

However limit ln(n)/n + 1 does not equal to zero, it equals 1. Therefore the series should diverge.

Also while I am on the subject of series and limits, why is limit (-1)^n  as n goes to infinity a range between -1-I and 1 + I.

limit((-1)^(n), n=infinity)
                        -1 - I .. 1 + I

I am interested in finding the lower Riemann sum for a partition of unequal width.

The points of the partition are P = { -1, -1/4, 1/4, 3/4, 1} , and the function is f(x) = x^2.

My attempt:

restart: with(Student[Calculus1]):
RiemannSum(x^2,x={[ -1,-1/4],[-1/4, 1/4],[1/4,3/4],[3/4,1]},method=lower)

It said error range must be specified. I looked at the help page but I didnt find a specific command for entering partition points manually.